Questions, answered

STL, 3MF, OBJ and AMF — plus STEP/STP, which is converted for you automatically on upload. STL is the safest export from almost any CAD tool. If your software offers 3MF, prefer it — it preserves units and orientation more reliably.

Very — it isn't an estimate from geometry: your file is actually sliced by OrcaSlicer with the same Bambu Lab A1 profile the printer runs. The filament weight and print time in your quote come from the generated toolpath itself.

Once you upload there's no need to guess — the quote is exact, sliced from your actual model. Before that, model libraries like MakerWorld, Printables, Thingiverse and the Yeggi aggregator often list a typical weight for popular prints, which is a fair ballpark.

Because material is what a print actually consumes, so per-gram billing stays fair and transparent — you pay for your model, not a flat guess. Small items are genuinely cheap: a keychain is only a few grams of filament plus the one-time setup fee. The live per-gram rate for each material is on the Pricing page.

Right now: PLA, Aesthetic PLA, PETG and PETG Premium. Each is priced per gram at its own rate, and the Materials page compares them side by side — strength, flexibility, heat and outdoor resistance. Not sure which fits your part? Describe what it's for in your quote notes.

256 × 256 × 256 mm — the full build volume of the Bambu Lab A1. Larger parts can often be split into pieces and joined; ask us on WhatsApp and we'll advise.

Every colour in stock is in the colour picker on the quote page — 15 colours across PLA, Aesthetic PLA, PETG and PETG Premium at the moment. Looking for one that isn't listed? Ask us on WhatsApp — depending on the job, it may be possible to order it in.

The printer uses one filament at a time, so multicolour is done by hand: swapping filament at set points during the print, or printing parts separately and assembling them. It works best when colours split cleanly by height or by component. Tell us what you have in mind and we'll say what's practical.

Your quote shows an estimated completion date: the total print time, spread over about 8 printing hours a day, plus 2 days for preparation and quality checks. Pickup in Guwahati is available once printing finishes.

Yes — anywhere in India by courier. Enter your pincode on the quote page for a live estimate; shipping is confirmed with you after your quotation. Pickup in Guwahati is available once printing finishes.

Yes — every FDM print has them; they're the nature of the process. At 0.12 mm layer height they're subtle and mostly disappear at arm's length. Choose 0.12 mm for display pieces and 0.20 mm for functional parts where speed and price matter more.

Very usable in daily life. PLA handles static indoor loads well but softens around 55–60 °C; PETG takes impacts, heat up to ~80 °C and outdoor exposure. Strength also depends on print orientation and infill — if a part is load-bearing, say so in the notes so it can be oriented and tuned for strength.

Overhanging geometry needs support material, which is included in your quoted weight. After removal there can be slight surface marks on supported faces. 'Auto' lets the slicer decide where supports are needed; choose 'Off' only if you know your model prints safely without them.

Infill is the internal lattice inside a print — solid plastic on the outside, an open honeycomb within. More infill means a stronger, heavier and slightly pricier part; less means lighter and cheaper. The default of 15% is plenty for most décor and display pieces; raise it for parts that carry load.

Uploads that never become a quotation request are deleted automatically within 48 hours. Model files attached to an order are removed 30 days after completion. The quotation record, PDF, contact and delivery details are kept for at most 90 days after completion or cancellation, then the next daily cleanup removes them. They are used only to process your order — never analysed, sold or used for marketing. Processing may share them with the shop's messaging and email accounts and the shipping provider, whose copies follow their own retention schedules.

Printing is the service — you bring the model and we slice and print it. We're happy to make small edits like a resize, a simple cut, or splitting a part so it fits the bed, but we don't take on custom modeling from scratch yet. If you need something designed, MakerWorld, Printables and Thingiverse have huge free libraries, and those communities are also where you'll find freelance designers.

For a reasonably large print — roughly 800 g or more — we can order in whatever colour you'd like and print the whole job in it. For smaller prints, other colours can sometimes still be arranged; ask on WhatsApp before ordering.

Most small orders are ready in 2–4 days. Local pickup in Guwahati is same-day once printing finishes.

There's no online payment here — submitting a quotation costs nothing and commits you to nothing. We confirm details on WhatsApp first; payment is UPI or bank transfer once you approve the final quote.